Privacy Policy

1. Information We Collect

We collect the following personal information: name, contact information (email, phone number, SMS/text messaging consent), company details, shipping/billing addresses, payment information, driver credentials, IP address, browser data, and cookies.

2. How We Use Your Information

We use your information to: provide logistics services, manage accounts, process payments, provide support, send shipment updates and notifications via SMS/text (if you've consented), improve services, send marketing communications (with consent), and comply with legal obligations.

3. Information Sharing

We don't sell your data. We share with: service providers, logistics partners, when legally required, during business transfers, or with your consent.

SMS Consent: SMS consent is not shared with third parties or affiliates for marketing purposes. Your phone number and SMS consent information remain private and are used solely for shipment notifications and service-related communications from Future Link Logistics.

4. Data Security

We use encryption, secure servers, access controls, and regular security assessments to protect your information.

5. Your Privacy Rights

You can: access your data, request corrections, request deletion, port your data, opt-out of marketing, or restrict processing. Contact: [email protected]

6. Cookies

We use cookies to remember preferences, understand usage, and improve functionality. Control cookies through your browser settings.

7. Data Retention

We retain information as long as necessary to provide services or as required by law, then securely delete it.

8. International Transfers

We operate in USA and Canada. Your information may be transferred across borders with appropriate safeguards.

9. Policy Changes

We may update this policy. Continued use after changes indicates acceptance.